FAQ
Clear answers on the platform, pricing, modules, and setup — for independent restaurants in Canada. Prefer to click around? Try the live demo anytime.
Eatro is a Canadian all-in-one restaurant operations platform for independent restaurants. It covers takeout online ordering, catering boxes, table reservations, and Shift Clock staff clock-in — plus a branded webpage, reports, and the Eatro Manager app in one place.
Independent restaurants in Canada, including single locations and multi-branch operators who want modules in one platform instead of separate tools.
On your restaurant's branded webpage — not a marketplace storefront. You keep the guest relationship.
Takeout online ordering and catering boxes: 5% per order on the pre-tax subtotal only — never on tax. Table reservations: $59 per month per branch. Shift Clock: $29 per month per branch. The branded webpage, reports, and Eatro Manager app are included free. Card processing fees are excluded from Eatro's rates and billed separately by the payment processor.
No. Commission is on the pre-tax subtotal only — never on tax.
No. Card processing fees are excluded from Eatro's rates and billed separately by the payment processor.
The branded webpage, reports, and Eatro Manager app are always included free.
| Module | Price |
|---|---|
| Takeout online ordering | 5% / order (pre-tax) |
| Catering boxes | 5% / order (pre-tax) |
| Table reservations | $59 / mo / branch |
| Shift Clock | $29 / mo / branch |
| Webpage, reports, manager app | Included free |
Advance orders for events, parties, and group meals, placed on your branded webpage with a future pickup or delivery date. Orders appear in Eatro Manager. Catering boxes cost 5% per order on the pre-tax subtotal only.
Yes. Eatro table reservations include real-time booking and a floor plan — including overnight hours — for $59 per month per branch.
No. Eatro runs on its own. If you want a counter POS, Eatro partners with Clover.
No long-term contract. No credit card required to set up.
Try the live demo at https://admin.eatro.ca/admin/demo — no signup required. For questions, email info@eatro.ca or visit the contact page.
Tablets, Bluetooth receipt printers, and thermal paper we use with Eatro Manager.