FAQ

Questions about Eatro

Clear answers on the platform, pricing, modules, and setup — for independent restaurants in Canada. Prefer to click around? Try the live demo anytime.

Product & platform

Eatro is a Canadian all-in-one restaurant operations platform for independent restaurants. It covers takeout online ordering, catering boxes, table reservations, and Shift Clock staff clock-in — plus a branded webpage, reports, and the Eatro Manager app in one place.

Pricing & fees

Takeout online ordering and catering boxes: 5% per order on the pre-tax subtotal only — never on tax. Table reservations: $59 per month per branch. Shift Clock: $29 per month per branch. The branded webpage, reports, and Eatro Manager app are included free. Card processing fees are excluded from Eatro's rates and billed separately by the payment processor.

ModulePrice
Takeout online ordering5% / order (pre-tax)
Catering boxes5% / order (pre-tax)
Table reservations$59 / mo / branch
Shift Clock$29 / mo / branch
Webpage, reports, manager appIncluded free

Ordering, catering & reservations

Advance orders for events, parties, and group meals, placed on your branded webpage with a future pickup or delivery date. Orders appear in Eatro Manager. Catering boxes cost 5% per order on the pre-tax subtotal only.

Online ordering · Catering · Reservations · Shift Clock

Setup, POS & support

No. Eatro runs on its own. If you want a counter POS, Eatro partners with Clover.

Need hardware?

Tablets, Bluetooth receipt printers, and thermal paper we use with Eatro Manager.

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